Public transport is a key part of daily life whether you use it for getting to work, the supermarket, or the shops. Public transport accidents can happen on buses, trains, trams and taxis. Accidents can occur because of poor road or rail conditions; driver error; mechanical fault; or the actions of other road or rail users. Passengers can sustain cuts, bruises, sprains, breaks and whiplash injuries.
When an accident happens while you travel on public transport, you must know what steps to take and whether you are entitled to make a claim.
Here are the steps to take after a public transport accident:
- Seek immediate medical attention from your GP or Hospital. Your wellbeing should be your top priority.
- Report the accident. Ensure the driver or conductor are aware of the accident as they are obligated to report the accident to their employer and, if necessary, the Police.
- Ingather Evidence of the accident. Take pictures of the accident scene, your injuries, and any damage to the vehicle. Obtain contact details of any witnesses and note the date, time, and exact location of the accident.
- Keep a record of any other costs you sustained in relation to the accident. If you paid for any medical treatments or other expenses such as taxi costs, keep all relevant documentation as this could be included in your claim.
- Contact a solicitor specialising in personal injury about making a personal injury claim.
Making a personal injury claim
It is important you seek legal advice as soon as possible as you will only have three years from the date of accident to make a claim. In order for your claim to be successful, your legal team will need to firstly ascertain who was at fault for the accident, whether it was the driver, the transport company, or another party. Your legal team will also send you for medical appointments to assess the extent of your injuries.
The value of your claim is determined by various factors such as the extent of your injuries, how your day-to-day life has been affected by your injuries and whether you suffered any other financial loss such as lost wages or missed holidays. No two cases are the same and they will each be valued by their own circumstances.
To discuss your case, call us today on 0800 988 8082 or complete our online enquiry form and we will get back to you right away.
